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Steward's Sourcebook

Build your case on good evidence

Your job as a steward is to find that evidence wherever your grievance investigation takes you.

Reporter  V49N4

Defending grievances involving violence or threats

Protecting your members means ensuring they are not disciplined unfairly, but it might also mean finding a way to protect them from someone with anger issues.

Reporter  V49N1

Lying

When you’re going into a grievance meeting where differing opinions of the facts of the case may be aired, it’s a good idea to avoid name-calling.

Reporter  V48N4

Conducting an Investigation

Employing a few basic strategies can improve your investigations and thereby improve your chances of winning.

Reporter  V48N3

Credibility is the key to success

Stewards with credibility are more likely to negotiate good outcomes for their grievants.
Reporter  V47N2

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